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Turning Service Centers into Profit Powerhouses

Elevated customer experience drives elevated profits (and happier customers)

Automtotive Fixed Operations Playbook

Meet JDI

At JDI Coaching, we help Dealers turn their under-performing Parts and Service Centers into the revenue generation engines they can be. In fact, if we don’t believe we can increase revenue by 35-40% a month, we won’t take you as a client. We’ve have seen results of DOUBLE monthly revenue through our proven, time-tested system.

We don’t make incremental improvements…we create an entire new way of thinking, selling, and serving–and we coach with your team until they LOVE it too. They love seeing the results in their customer’s eyes (and paychecks) as much as you do.

Walk-Around in process

Who is Our Customer?

Owners and GMs on the right side of the page in their 20 group, but can’t seem to break through the friction in their parts and service departments. They see frustrated customers, unmotivated service advisors, and they’re barely breaking even, no matter how hard they’re working.

What Do We Do?

We start with data and financials. Then, if we’re a fit, we’ll travel on-site, talk to every employee, deconstruct your processes, uncover actionable insights, and develop a comprehensive strategy to turn a struggling parts and service department into one that generates customer loyalty AND profit.

Service Advisor training

What Can You Expect?

Quick results and improvements you can measure (see our proven results below). We spend two months creating a customer-focused revolution, then we launch our entire system all at once to build momentum and overcome resistance to change. When you close out the first month, you’ll see the change on  your financial statement AND on the faces of your employees and customers.

Coach J behind the desk

What We Offer?

We bring a team of industry pros with expertise in data analytics, Fortune 10 leadership experience, and decades of success in dealerships. We also leverage our proprietary platform EZ-Wins to drive friendly competition, enthusiasm, and a positive sales culture among service advisors. Expertise, experience, and proven tools are our winning combination.

JDI Service Manager Training Event

Upcoming Events

No events at the moment

What Our Customers Say

"JDI Coaching has been instrumental in boosting our team’s growth and bringing back excitement within our team. Their unique methods, combined with insights into leadership and the psychology of a consumer, elevated our standards and gave us confidence in our dealerships worth. Gary and Jair have not only improved our team but also encouraged competition among our members and other stores. They were pivotal in teaching us clear and consistent communication methods, gamification techniques, and how to hold our team and ourselves accountable, much like a fitness trainer would with an athlete. Their dedication to us is evident in all they do, making them crucial to our team and business."

Luis Romano
General Manager
Walnut Creek Subaru

Listen to Our Podcast
HARD SHoP LifE

We created this Podcast for the Men and Women of the Automotive Industry.  We've been in your shoes. Parts, Service, Bodyshop, Advisor, Technician. Our focus is share the best techniques of fixed ops departments and other departments that help promote fixed operations. Each week we will share our stories,  the story of others, and YOUR stories. Join Coach J and the G-Man for the latest tips, techniques, and successes of the automotive community.

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Hard Shop Life Podcast
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Our Products and Services

Fixed Ops Accelorator

Our most intensive and profitable program. Our team is on site working directly with your team to build you a custom strategy based on our proven, time-tested, methods.

On-Site Advisor Training

The JDI service advisor training program spans two days and focuses on the implementation of the JDI Coaching proprietary 7-step system.

EZ Wins - Competition Software

EZ-Wins builds sales momentum and provides visibility by building friendly competition amongst advisors of your brand across the country. Increases sales, engagement, and fun in your drive!

Data Analysis

Our custom analysis doesn't just provide numbers and graphs from your years of work. We give you real insights and strategies to act on the story your data tells.  

Online Training/Coaching

At a fraction of the cost of our on-site program. Our coaches will push you to achieve your departments capabilities, and help you build unique strategies to get there.

Self-Starter Kits

Our Service Manager essentials guide, Service Advisor training book, pay plan guidebook, and more will give you a path to profitability and job security.  

Projects Completed. Huge Results Achieved!

BMW/MINI of San Francisco

53% ELR Increase

Project Completion BMW and MINI SF
"JDI Coaching has been instrumental in boosting our team’s growth and bringing back excitement within our team. Their unique methods, combined with insights into leadership and the psychology of a consumer, elevated our standards and gave us confidence in our dealerships worth. Gary and Jair have not only improved our team but also encouraged competition among our members and other stores. They were pivotal in teaching us clear and consistent communication methods, gamification techniques, and how to hold our team and ourselves accountable, much like a fitness trainer would with an athlete. Their dedication to us is evident in all they do, making them crucial to our team and business."

Luis Romano, Fixed Ops Director

BMW San Francisco

$4.9M Increase Gross Profit

Dealerships Trust Us

Recent Articles

CALL US

Tel: (469) 221-9670 

EMAIL US

Hours of Operation

Mon - Fri: 9am - 5pm CDT

OVER 5 DECADES AUTOMOTIVE EXPERIENCE

JDI Coaching Products

Our coaches have a combined more than 5 decades working "boots on the ground" in the automitve industy.

- Accelerator Program

- EZ Wins - Competition Software

- Advisor Training

- Online Coaching

- Coaching Group

- Custom Data Analytics 

- Self-Starter Kits

VISIT US

1910 Pacific Ave Ste 13350

Dallas, TX 75201

Company

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